http://timharford.com/2017/03/the-problem-with-facts/
The excerpted remarks from Tim Harford’s essay only highlight one of his lines of reasoning, hopefully enough to get your attention and prompt you to read the whole thing. I strongly recommend you use the link above to access the entire article. It is several times longer than what I’ve quoted here, but certainly worth your inspection.
These techniques, now a recognized and well-researched part of the propagandist’s tool kit, are useful not only to help promote a targeted political, economic or ideological interpretation of the facts, they are now being employed (as in the tobacco example examined in detail below) to cast doubt on the facts themselves, as well as the institutions, disciplines and individuals who provide them.
The propaganda techniques described by Harford will be instantly familiar to you. They are being employed on a vast scale today, not just in the media and politics by colossal industries determined to protect their markets and profits, we’ve seen them employed very skillfully and deliberately by their ideological allies right here on the Zone.
I don’t often dump a big one like this on you for you to read, humor me, I think this one is well worth your time.
Just before Christmas 1953, the bosses of America’s leading tobacco companies met John Hill, the founder and chief executive of one of America’s leading public relations firms, Hill & Knowlton. Despite the impressive surroundings — the Plaza Hotel, overlooking Central Park in New York — the mood was one of crisis.
Scientists were publishing solid evidence of a link between smoking and cancer. From the viewpoint of Big Tobacco, more worrying was that the world’s most read publication, The Reader’s Digest, had already reported on this evidence in a 1952 article, “Cancer by the Carton”. The journalist Alistair Cooke, writing in 1954, predicted that the publication of the next big scientific study into smoking and cancer might finish off the industry.
It did not. PR guru John Hill had a plan — and the plan, with hindsight, proved tremendously effective. Despite the fact that its product was addictive and deadly, the tobacco industry was able to fend off regulation, litigation and the idea in the minds of many smokers that its products were fatal for decades.
So successful was Big Tobacco in postponing that day of reckoning that their tactics have been widely imitated ever since. They have also inspired a thriving corner of academia exploring how the trick was achieved. In 1995, Robert Proctor, a historian at Stanford University who has studied the tobacco case closely, coined the word “agnotology”. This is the study of how ignorance is deliberately produced; the entire field was started by Proctor’s observation of the tobacco industry. The facts about smoking — indisputable facts, from unquestionable sources — did not carry the day. The indisputable facts were disputed. The unquestionable sources were questioned. Facts, it turns out, are important, but facts are not enough to win this kind of argument.
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In the UK’s EU referendum, the Leave side pushed the false claim that the UK sent £350m a week to the EU. It is hard to think of a previous example in modern western politics of a campaign leading with a transparent untruth, maintaining it when refuted by independent experts, and going on to triumph anyway. That performance was soon to be eclipsed by Donald Trump, who offered wave upon shameless wave of demonstrable falsehood, only to be rewarded with the presidency. The Oxford Dictionaries declared “post-truth” the word of 2016. Facts just didn’t seem to matter any more.
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We need some agreement about facts or the situation is hopeless. And yet: will this sudden focus on facts actually lead to a more informed electorate, better decisions, a renewed respect for the truth? The history of tobacco suggests not. The link between cigarettes and cancer was supported by the world’s leading medical scientists and, in 1964, the US surgeon general himself. The story was covered by well-trained journalists committed to the values of objectivity. Yet the tobacco lobbyists ran rings round them.
In the 1950s and 1960s, journalists had an excuse for their stumbles: the tobacco industry’s tactics were clever, complex and new. First, the industry appeared to engage, promising high-quality research into the issue. The public were assured that the best people were on the case. The second stage was to complicate the question and sow doubt: lung cancer might have any number of causes, after all. And wasn’t lung cancer, not cigarettes, what really mattered? Stage three was to undermine serious research and expertise. Autopsy reports would be dismissed as anecdotal, epidemiological work as merely statistical, and animal studies as irrelevant. Finally came normalisation: the industry would point out that the tobacco-cancer story was stale news. Couldn’t journalists find something new and interesting to say?
(emphasis my own–hank)Such tactics are now well documented — and researchers have carefully examined the psychological tendencies they exploited. So we should be able to spot their re-emergence on the political battlefield.
“It’s as if the president’s team were using the tobacco industry’s playbook,” says Jon Christensen, a journalist turned professor at the University of California, Los Angeles, who wrote a notable study in 2008 of the way the tobacco industry tugged on the strings of journalistic tradition.
One infamous internal memo from the Brown & Williamson tobacco company, typed up in the summer of 1969, sets out the thinking very clearly: “Doubt is our product.” Why? Because doubt “is the best means of competing with the ‘body of fact’ that exists in the mind of the general public. It is also the means of establishing a controversy.” Big Tobacco’s mantra: keep the controversy alive.
Doubt is usually not hard to produce, and facts alone aren’t enough to dispel it. We should have learnt this lesson already; now we’re going to have to learn it all over again.